Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Items delivered within Luxembourg will take about 2-5 business days to arrive.
The only exception being the New Collections. To serve you better and get the best prices, these items may be shipped from one of our International suppliers. Therefore please allow 7-20 business days for these items to arrive.
Shipments within the Eu will take about 2-8 business days to arrive. Shipments outside the Eu might take up to 20 business days to arrive.
If you need to track your order, simply send us a message and we will send you a tracking number.
Shipping charges for your order will be calculated and displayed at checkout.